PI Pre-Order Sales Policy

Sales will only commence when PI has a reasonable expectation that the product will be shipped by a designated carrier within the clearly and prominently stated timeframe in the Pre-Order Sales offer (e.g., "Ships in 30 Days," "Ships in 6-8 Weeks," etc.).

If PI determines that it will not be able to meet the original shipment date, PI will proactively offer the buyer a choice, without any request from the buyer: either a prompt refund (within 7 days of the buyer’s earliest right to refund) or acceptance of a clearly stated delay. This offer will be made to the buyer within a reasonable time after PI first becomes aware of the delay, but no later than the originally promised shipping date.

If you have any questions regarding your order or need assistance, feel free to contact our customer support team:
Phone:+1 833-744-7455
Email: support@piliving.com